Frequently Asked Questions
You may call the property and speak with one of our storage specialists, or you may come visit the facility to look at the various size options we offer. The rental process is not difficult or time consuming. We realize that your time is important and we are here to help.
We accept many forms of payment; cash, check, major credit cards, money orders. You may mail it or stop by the office to submit a payment. We can also process your credit card payment automatically each month so that you do not have to worry about paying late fees.
We recommend all of our tenants purchase insurance to protect their belongings while being stored and transported. We offer Storsmart insurance for all of our tenants.
Our standard Occupancy Agreement is month to month, with no minimum length of stay required. We also offer long term rental discounts.
Another service we provide free of charge is acceptance of package deliveries. All that is required is your written permission, and we will accept it, and place it into your storage unit.
Our self storage facilities are open 24/7 every day of the year. This allows you to work around your schedule.
This is a feature we offer for belongings that may otherwise be compromised in extreme temperature conditions. We maintain and ambient temperature of 60 dg in the winter and 80 dg in the summer. Our staff monitors these settings daily.
We offer many features for the security of your belongings. Our property perimeter is gated and fenced. Gate is computer accessible with a unique code for each customer. Unit doors are individually alarmed and activity is recorded around the clock. Our resident managers are also available to address any alarm breach or after-hours emergencies. The facility is also well lit at night for added safety.
All of our units are drive up accessible for ease in transferring of your belongings. No hallways, elevators or stairways to deal with.
Our facility is engineered with wide drive aisles and turning radii for facilitate tractor trailers as well as traditional moving trucks.
Our facility has a dedicated 15 foot box truck with free use for our new move-in tenants. Reservations are handled in house so there are no scheduling conflicts when you are ready to use it.
Not only do we offer various sized boxes, but we also carry a complete line of moving and packing supplies in stock so that your storage experience is a one-stop shop.
0. We provide a high quality disk lock to you free of charge for the duration of your stay.